DUTY OF CARE NEGLIGENCE

 

This session will assist workers to think about issues dealing with the matters of duty of care and negligence so they may be equipped to respond accordingly in the field.  The session will explore the roles you are working in currently such as working with the public, your peers, clients.

 

Whether you are working with minors, or you are delivering care to someone is dependent, such as assisting them with medication, or manual handling, you will need to explore the issue of Duty of Care in order to understand the duty of care that exists.


The recently well-publicised issues around insurance premiums have made this a hot topic as many organisations wrestle with the issue, of what their duty of care is, and if it is worth taking the risk of delivering certain services. 

 

Training programs of this kind are not an alternative to legal advice they are for addressing general issues by accepted sets of principles and knowing when legal intervention is required.

 

The well-informed human services practitioner or manager can however ensure they can minimise the risks by having a proactive approach to minimising it.



Why is it important that you attend?

 

  • Human Service Workers make daily decisions that involve Duty of Cares responsibilities.
  • Many Human Service Workers receive little formal training in managing their Duty of Care responsibilities.
  • Without an effective Duty of Care management process services default to highly restrictive practices.
  • Duty of Care is high on the government and public agenda.
  • Community Care arrangements principally fail due to poorly managed Duty of Care responsibilities.


WHAT TO EXPECT ON THE DAY

 

¨       An introduction for the novice on Duty of Care and how it can effect your role at work.

¨       A refresher and review of the status of Duty of Care and the dynamics of this concept

¨       Introduction to the  ©"The Triangle of Duty of Care " Model

¨       Discussion and exploration

¨       An introduction to risk minimization strategies

¨       A down to earth people focused session

¨       To review your current knowledge, to learn something new

¨       Lots of case examples and studies

¨       An opportunity to network with organisations and exchange ideas and strategies. [bring your cards]

¨       A general coverage of the principles of Duty of Care with examples across a number of Human Resource areas such as teachers, nurses, care providers

¨       Where to go to for more help

¨       An opportunity to purchase relevant books on the day



Contact  Antonio De Maria; enable@three.com.au or 0413533138,  for the date of our next program or we can come to you.       

 

 

What do you think duty of care means?.

As professional workers in any of the human service areas, we need to exercise due care in the many ways we carry out our duties and responsibilities to the people we provide service to.  As roles have expanded, so too has our legal accountability!

 

 

Why is this an issue ?

Over the past 20 years or so, services to people changed considerably. Practices, which were accepted without question, are now seen as restrictive, inhuman, and totally unacceptable.  This has occurred because social attitudes have undergone changes. However, in some fields there are still services that use the notion of duty of care as an excuse to use unacceptable restrictive practices or at the other extreme state consumer rights as an excuse for neglect. You will need to explore this in more detail and the major influences on service provision to people in receipt of services. There are many principals and concepts of that you will need to juggle.  These ideas have influenced societies’ thinking and by this indirectly contributed to Legislature, which attempts to ensure equal opportunity for people.  The recently well-publicized issues around insurance premiums have made this a hot topic as many organizations wrestle with the issue, of what their duty of care is, and if it is worth taking the risk of delivering certain services.  Training programs of this kind are not an alternative to legal advice they are for addressing general issues by accepted sets of principles and knowing when legal intervention is required.



Books available on the topic

CHCCS301A Work Within A Legal And Ethical Framework


 
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